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ERP vs CRM: Which do you need?

Businesses looking to automate core business processes typically look at two main software solutions, enterprise resource planning (ERP) and customer relationship management (CRM). ERP helps companies run successful businesses by connecting their financial and operational systems to a central database, while CRM helps manage how customers interact with their businesses.
Both serve as vital data repositories. Both ERP and CRM solutionsstrive to increase a company’s profits, albeit in different ways.
This article will help identify the key characteristics of both CRM and ERP, what's the difference between erp and crm and whether a business needs ERP, CRM or both.